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“Sharing [Safety] is Caring”

“Sharing [Safety] is Caring”

“I try to treat people as human beings…. If they know you care, it brings out the best in them.” -Sir Richard Branson Ever notice that when you’re a customer and someone treats you with respect, you have a great customer experience? Ever notice...
“Do Your Employees Love Your Company?”

“Do Your Employees Love Your Company?”

“Customers will never love a company until the employees love it first.” -Simon Sinek, Author, Start with Why Organizational identity is reflected in culture, and culture is experienced through the behaviors of employees. Safety systems can be the foundation and the...
“Identity of Your Organization”

“Identity of Your Organization”

Organizations are people working toward a common, shared experience. The organizations we work for each have an identity of their own. It is a collection of the tone set by the understanding of the values and beliefs, reflected in the behaviors of the people within....
“Intersections”

“Intersections”

 “Every transaction has a life of its own… Some need tender loving care, some need to be hurried away.” -Mark H. McCormack Business transactions are key to success: the intersect between the customer and employee experience. The same can be said for...
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